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Our Custom Home Process

1

INTRODUCTION

Custom Homes,
Built Without Regret


Clarity before construction. Transparency during the build. No surprises at the end.

Building a custom home shouldn’t feel like a gamble.
We guide families through one of the largest financial decisions of their lives with honesty, structure, and discipline—so the home you imagined is the home you actually get.

2

NAME THE PROBLEM

Why Most Custom Home Builds Go Wrong

Most homeowner horror stories begin with:

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  • Unrealistic budgets

  • Vague contracts

  • Optimistic timelines

  • Cheap bids that ignore risk

  • Builders who disappear when problems arise

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We believe truth upfront prevents pain later.

3

OUR DIFFERENTIATOR

Process over pictures/promises

Our Approach:
Certainty Over Salesmanship

We don’t sell dreams—we stress-test them.

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Before construction begins, we make sure you understand:

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  • What your design actually costs

  • Where risk exists (and how it’s managed)

  • What decisions affect budget the most

  • What’s fixed, what’s flexible, and what’s not

  • How and why changes impact cost and schedule

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If a project doesn’t make sense—we say so.


Even if it means walking away.

4

THE
“PRE-CONSTRUCTION REALITY CHECK”

We Start With a Reality Check, Not a Contract

Before you build, we offer a Pre-Construction Reality Check that includes:

  • Budget and scope alignment

  • Design feasibility review

  • Risk and cost-volatility assessment

  • Timeline reality (not optimism)

  • Permit and site considerations

  • Clear explanation of how pricing works

Many clients tell us this step alone saved them tens of thousands—and years of frustration.

5

FAIR PROFIT PLEDGE

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Our Fair Profit Pledge

We aim for a reasonable, often fully disclosed profit—so we never have to:

  • Cut corners

  • Rush trades

  • Inflate change orders

  • Or disappear after closing

A solvent, disciplined builder protects the homeowner.

Underpriced builds fail quietly.
We refuse to be that builder.

6

EXPECTATIONS

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What You Can Expect When Building With Us

  • Weekly budget and progress updates

  • Documented costs—no mystery invoices

  • Clear, written change orders

  • Real timelines, not sales timelines

  • Respect for your money and your trust

  • A home built to last—not just to photograph

7

WHO THIS IS FOR / NOT FOR

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We’re a Good Fit If You:

✔  Value transparency over

      sales talk

✔  Want to understand where
      your money goes

✔  Prefer structure and clear
     communication

✔  See your home as a
     long-term investment

✔  Want a builder who tells the
     truth—even when it’s
     uncomfortable

We’re Probably
Not a Fit If You:

✘  Are shopping solely on
     lowest price
✘  Expect custom results at
     production pricing
✘  Prefer verbal promises over
     written clarity
✘  Want speed at the expense
     of quality

This clarity saves everyone time—and preserves trust.

8

SOCIAL PROOF

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What Clients Say

 “What set them apart was honesty. No surprises. No games. We always knew where we stood—and that peace of mind was priceless.”

9

FINAL STATEMENT

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Built With Clarity, Built With Integrity

If you’re considering a custom home and want to proceed with confidence—not hope—start with a conversation.

CONTACT US

Call our office: 

Address:

Tel: (423) 543-4253

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300 Broad St., Suite 301, Elizabethton, TN 37643

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© 2026 by Three Arrows Development, LLC

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